Congratulations on producing a great product. It is a great alternative to other mosquito products.
Angourie Rainforest Resort is an eco-tourism resort located amongst rainforest in Yamba. We were given
your details from our other resort Blue Dolphin Holiday Resort. The management are impressed with your product
and would like to stock it for our guests.
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Amanda Moore, Environmental Coordinator
Angourie Rainforest Resort |
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New Mountain FAQ's
How long does each stick burn?
How many sticks are required to cover a given area?
Can the sticks be used indoors?
Is the Sandalwood used in this product a sustainable resource?
What else is in the sticks beside sandalwood?
What makes New Mountain Sandalwood Mosquito Sticks more effective than other products?
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How exactly does the Sandalwood Mosquito Stick work?
Why do most citronella products smell terrible and don't seem to work?
What exactly is DEET and how it can affect people?
How effective are New Mountain Sandalwood Mosquito Sticks® when compared to other products that contain DEET? Have you conducted efficacy testing?
What would happen if my child or pet should put a stick in their mouth?
What else can New Mountain Sandalwood Mosquito Sticks do for me?
Are your products registered with a governing body?
How did your product come about?
Other than repelling mosquitoes, what else is sandalwood useful for?
What oil can I use in the outdoor torches?
How long does each stick burn?
Each 3 hour stick is designed to burn for 3 hours in the wind. However, in most patio areas the stick will burn for up to 4 hours. Each 6 hour stick will burn for approximately 6 hours.
How many sticks are required to cover a given area?
Place the sticks 3 metres apart.
Can the sticks be used indoors?
This is a very difficult question to answer. The primary reason for labelling 'not for indoor use' is an APVMA (Australian Pesticide and Veterinary Medicine Authority - formerly NRA) requirement for all insect repellents. As most of the burning insect repellents are chemically enhanced the APVMA quite rightly are concerned about them being used indoors. Unfortunately we fall under this regulation. The irony is that if we sold them as a scented incense stick, rather than a Mosquito stick, then there is no requirement to label 'not for indoor use'. All of the ingredients we use are from natural products, but the regulations bring us in to the insect repelling arena and therefore we must follow the rules.
Is the Sandalwood used in this product a sustainable resource?
Yes it is. New Mountain Sandalwood Mosquito Sticks® are made from deadwood collected from the desert areas of Western Australia . No trees are cut down to manufacture the sticks and even the collector of deadwood is carefully monitored to ensure that the wood is not collected quicker than it naturally dies.
What else is in the sticks beside sandalwood?
A blend of natural, essential oils.
What makes New Mountain Sandalwood Mosquito Sticks more effective than other products?
We use 100% Sandalwood and it is the most expensive wood in the world. The natural occurring smoke from the burning of Sandalwood repels mosquitos and significantly helps reduce contact with mosquitos. There are no additives and they are portable.
How exactly does the Sandalwood Mosquito Stick work?
Place the required amount of sticks in the outdoor area 15 minutes prior to use. The sandalwood will disperse from the stick/s and minimise exposure to mosquitoes. When directions are followed you and your family will enjoy the outdoors. Our Sandalwood Diffuser looks great in the garden and also helps to maximise the function of the stick, giving you even greater protection.
Why do most citronella products smell terrible and don't seem to work?
These products use the excellerant called hydrocarbon as this helps the citronella oil to burn. It is the hydrocarbon that gives the products the harsh smell. Our product is 100% natural with no additives.
What exactly is DEET and how it can affect people?
DEET is a chemical used in many repellents on the market. It should not be applied to babies and toddlers or used by pregnant women. DEET should not be continuously applied to the skin.
How effective are New Mountain Sandalwood Mosquito Sticks® when compared to other products that contain DEET? Have you conducted efficacy testing.
We have efficacy testing conducted in Queensland (2005) and USA (2003) which shows the sticks to be a proven deterrent against DEET based personal sprays. See our efficacy data for results.
What would happen if my child or pet should put a stick in their mouth?
Nothing. The taste may not be that good but the sandalwood and essential oils will not do any harm. Give a drink of water to take away the taste.
What else can New Mountain Sandalwood Mosquito Sticks do for me?
Give you and your outdoor area a pleasant, aroma. Sandalwood is also fantastic for its relaxing properties. Why don’t you check out our pure Sandalwood Incense stick range. These smell a treat and using different parts of the sandalwood tree which give different aromas to our incense range.
Are your products registered with a governing body?
Our products are registered with the Australian Pesticide and Veterinary Medicines Authority (APVMA). All repellents must be registered with this government body before they can be sold at retail outlets. A good way to check a product has passed regulation is by looking for the APVMA Approval Number on the back of every repellent product.
How did your product come about?
The management team of our sandalwood division identified a need in the marketplace for a natural mosquito repellent that was chemical free and safe around human and animal. The repellent market is full of products that are chemically based therefore not good for children and babies or products that simply don't work. The natural repellent properties of sandalwood gave us a unique, effective product with a method of delivery that was easy to use.
Other than repelling mosquitoes, what else is sandalwood useful for?
Sandalwood is therapeutic used to release stress, tension and mild anxiety. The wonderful aroma is great for relaxing. It is a highly prized resource and has been a very valuable Australian commodity since the early 1900s. Australian Sandalwood – santalum spicatum, is one of the most premium species of sandalwood in the world.
What oil can I use in the outdoor torches?
Lamp oil, liquid paraffin or citronella oil. The website also contains instructions – see our features and benefits section.
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